Our Money-Back Satisfaction Program

1. Your jaw will always feel stiffer in the morning because it has been rested overnight.
2. The first jaw stretches of the day will always be more difficult and a little bit tender.
3. You will need to carry out your stretches regularly throughout the day - Follow the user's manual.
4. When doing any jaw exercises there will be a little discomfort but it should not be intensely painful.
5. If your jaw exercises are causing pain then you are probably stretching too far or too quickly.
6. Just increase the range of your stretches gently by one or two millimeters each week.
7. If you are overenthusiastic you will cause unnecessary pain which will stop you doing your exercises.
8. Stretching before meals often makes eating easier.
9. It is important to use any medical device under medical supervision to ensure you gain the maximum benefit and to reduce harm.

Limited Warranty

The warranty obligations of the JawClamp are limited to the terms set forth below:

What is Covered

This limited warranty covers defects in materials and workmanship on any of the parts that make up the purchased model.

What is Not Covered

This limited warranty does not cover any damage, deterioration or malfunction resulting from any alteration, modification, improper or unreasonable use or maintenance, misuse, abuse, accident, neglect, exposure to excess moisture, fire, improper packing and shipping (such claims must be presented to the carrier), or other acts of nature. This limited warranty does not cover any damage, deterioration or malfunction resulting from any unauthorized tampering or any other cause which does not relate directly to a defect in materials and/or workmanship of the product.

How Long Does this Coverage Last

This limited warranty lasts for one (1) year from the date of original purchase, for the exception of the Bite pads.  Proof of purchased will be required.  However, this limited warranty is not transferable to subsequent purchasers or owners of this product.

What Will we Do

JawClamp will, at its sole option, provide one of the following two remedies to whatever extent it shall deem necessary to satisfy a proper claim under this limited warranty:

1. Replace any of the damaged parts with a direct replacement deemed to perform substantially the same function as the original part.
2. Issue a refund of the original purchase price less shipping charges, handling or other additional charges such as duty and taxes fees.

How to return orders

Please contact us to request your Return Merchandise Authorization (RMA) number. It will take approximately one (1) business day before an RMA is issued to you.

IMPORTANT: Packages returned without an RMA number will be refused.  Shipping and handling (S&H) charges are non-refundable; however, we will gladly refund your original shipping cost if you are returning an item because of an error on our part or we have determined that the product is defective under the Limited Warranty clause.